Your privacy matters, especially when shopping for personal-care products. This policy describes how EasyHemo Rescue collects, uses and shares personal information through our website and related services.
Last updated: October 20, 2026
We use information to fulfill orders, help customers and operate the store. Some information is processed by Shopify, payment providers and other companies that provide essential services. Choices and privacy rights depend on your location and applicable law.
1. Information we collect
- Contact and order details: your name, email, shipping and billing addresses, phone number if provided, items purchased, order status and customer-service correspondence.
- Payment-related details: payment confirmations, transaction identifiers and limited payment information supplied by payment processors. Full payment-card details are generally handled directly by payment providers rather than stored by us.
- Website activity: information such as browser type, device, IP address, pages visited, referral information and cookie or similar identifiers, depending on your settings and the tools enabled on the website.
- Information you choose to submit: messages through our contact form or other support channels. Please avoid including sensitive medical histories or unnecessary health information in ordinary support messages.
2. Why we use this information
We use personal information to process payments and orders, arrange delivery, communicate about purchases, respond to requests, maintain security, prevent fraud, keep required business records, improve website performance and — where permitted — provide relevant marketing and analytics.
3. Cookies, analytics and advertising
Our website may use cookies and similar technologies for essential store functions, performance analytics, personalization and advertising, depending on which services are active. You can manage some cookie choices through your browser and any privacy controls made available on our website. Blocking necessary cookies may affect cart and checkout functionality.
Some advertising or analytics activity may be treated as a "sale," "sharing," or targeted advertising under certain privacy laws, even when no information is sold for money. Where the law gives you a right to opt out, we will honor qualifying requests and make relevant controls available as required.
4. When information is shared
We share information when reasonably necessary with service providers that help us operate our store, such as Shopify, payment processors, shipping and fulfillment partners, customer-support services, fraud-prevention tools and analytics or advertising providers that are actually enabled. We may also disclose information when legally required, to protect legitimate rights or in connection with a lawful business transaction.
We do not sell customer lists as a standalone product. This statement does not change the disclosures above about advertising or data-sharing activities that may have a special legal definition in your location.
5. International processing and retention
Because we operate an international online store, personal information may be processed in countries other than your own by our service providers. We retain information only for as long as reasonably necessary to provide services, maintain records, resolve disputes and comply with legal obligations, subject to applicable retention rules.
6. Security
We and our providers use reasonable technical and organizational safeguards intended to protect information. No method of storing or transmitting data over the internet can be guaranteed completely secure.
7. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, receive a copy of, or restrict the use of your personal information, or to object to certain processing. You may also have rights concerning marketing or certain data-sharing activities. Some requests may be limited where the law requires us to retain records or permits other exceptions.
To make a privacy request, email contact@easyhemorescue.com with the subject line Privacy Request. Please do not send passwords or full card numbers. We may need to verify your identity before responding.
8. Marketing choices
If you receive promotional emails from us, you can use the unsubscribe link in the message or contact us. Transactional messages needed to service existing orders may still be sent.
9. Children's privacy
Our website and products are not directed to children. We do not knowingly seek to collect personal information from children in violation of applicable law. Contact us if you believe a child has provided information to us without appropriate authorization.
10. Changes and contact
We may update this policy to reflect changes in practices, services or legal obligations. The latest version will be available on this page. For privacy questions or requests, contact contact@easyhemorescue.com.
Our team is here to help with clear, respectful support.
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