STORE TERMS

Terms of Service

Clear information about orders, payments and using our website.

1. About us and acceptance

This website, easyhemorescue.com, is operated under the EasyHemo Rescue brand ("EasyHemo Rescue," "we," "us," or "our"). By visiting this website or making a purchase, you agree to these Terms of Service and our applicable policies. If you do not agree, please do not use the website.

2. Eligibility and responsible use

You must be at least 18 years old, or have the consent and supervision of a parent or legal guardian, to purchase through our website. You agree to provide accurate information and use our services only for lawful purposes.

We aim to describe our products accurately. Product descriptions, illustrations, and general educational material on this website are not personalized medical advice and do not replace evaluation or treatment by a licensed healthcare professional.

Read and follow the directions and warnings provided with the product before use, including any directions for the included applicator. Do not use the product in a way that conflicts with its labeling. If symptoms persist, worsen, or involve significant bleeding or severe pain, seek professional medical advice. Individual experiences may vary, and no specific outcome is guaranteed unless expressly stated in an applicable written warranty.

4. Pricing, orders and payment

Prices are shown in U.S. dollars (USD) unless otherwise indicated. Taxes, delivery fees, and any other applicable charges will be displayed at checkout when available. Payment is handled by payment-service providers and is subject to their security procedures and terms.

After you place an order, we may contact you to confirm information or address a problem. We may decline or cancel an order where permitted by law, including for suspected fraud, payment authorization issues, stock limitations, or a material pricing error. If a canceled order has been charged, we will arrange a refund of the amount charged for that order.

5. Shipping and international orders

We offer shipping to eligible international destinations, including the United States, Canada, Australia, New Zealand, and countries in the European Union, subject to checkout availability and any applicable restrictions. Order preparation typically takes 1–3 business days. Delivery estimates vary by destination and are presented at checkout where available; they are estimates, not guaranteed arrival dates unless explicitly stated.

For international orders, the recipient may be responsible for customs charges, import duties, and taxes not collected at checkout, subject to applicable law. Additional details are in our Shipping Policy.

6. Returns, refunds and damaged items

7-day risk-free trial: If you are not satisfied after trying EasyHemo Rescue, you may request a refund within 7 calendar days of delivery, even if you have opened and used the product in accordance with its directions. Contact us with your order number and we will explain the next steps, including whether a return is needed.

30-day standard returns: If you prefer not to use the product, you may request a return within 30 calendar days of delivery for items that are unopened, unused and in their original condition. After the initial 7-day trial window, opened or used products are not eligible for a standard change-of-mind return, without limiting any mandatory consumer rights.

If an item arrives damaged, defective or incorrect, contact us promptly, ideally within 7 days of receipt, with photographs or other helpful evidence when possible. Statutory remedies remain available regardless of these voluntary policy windows.

Return authorization, refund review, and other requirements are explained in our Return & Refund Policy. Nothing in these terms restricts mandatory statutory consumer rights.

7. Accounts, subscriptions and communication

When accounts or other optional services are available, you are responsible for maintaining the confidentiality of your account credentials. We will not enroll you in a recurring purchase plan without a separate authorization. If any optional subscription is selected, its price, billing frequency and cancellation terms will be presented before enrollment.

Service-related communications about orders and support may be sent to the contact details you provide. Promotional messages, where offered, are subject to applicable consent and opt-out requirements.

8. Intellectual property and prohibited conduct

The website's branding, text, graphics and other materials are owned by EasyHemo Rescue or used with permission, subject to applicable rights. You may not copy, exploit, interfere with, or attempt to gain unauthorized access to the website or its systems.

9. Limitations and applicable rights

To the extent permitted by applicable law, we are not responsible for losses resulting from misuse of products contrary to their instructions or from circumstances outside our reasonable control. We do not exclude or limit liability where doing so would be unlawful, including rights that cannot be waived under applicable consumer-protection laws.

10. Changes and contact

We may revise these terms from time to time. The updated version will be posted here with a revised date, and any legally required notice will be provided. Changes do not remove rights or obligations that already accrued under a completed purchase.

Questions about these terms? Email contact@easyhemorescue.com or visit our Contact Us page.

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